Delivery and Packaging Policy

I. Delivery Policy

“Vroody.com” is committed to deliver your order with good quality packaging within the given time frame. We ship throughout the week via Vroody Partners (Street Sellers or Merchants). However, many deliveries are done using different courier agencies. The delivery time may depend on various factors. The courier partner delivers all days a week except Saturday, Sunday & Public holidays (Please note Saturday, Sunday & Public holidays are set as Non-working days depending upon the chosen courier partner). To ensure that your order reaches you in good condition, in the shortest span of time, we ship through premier courier agencies such as Bluedart, FedEx, Trackon, IndiaPost, etc. We may or may not charge a delivery courier fee. The plants delivered by Vroody street Sellers will not charge a delivery fee. In such cases, where it is not possible to deliver at a particular location and the payment has already been made, we shall inform you of the same via email (or Telephone) and refund the amount to your payment source (as per Vroody’s Refund Policy).

II. Delivery Timeline and Type of Products

Our orders are processed from our Partners Stations and Live Nurseries directly by Street Sellers or courier partners. We strive to deliver orders in 2-3 business days (excluding Saturdays, Sundays and Public holiday) from the date the order is confirmed to metro cities and where the Vroody service is available. For delivery to other locations, delivery could take around 10 days, depending on the accessibility of location by our logistics/courier partners. Please be informed that delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. To ensure faster deliveries, please provide your complete & accurate address including pin code and mobile number in the process of placing the order. Delivery of all orders will be to the shipping address as mentioned during checkout.

III. How to Track a Package

IV. Packaging Policy

Vroody is committed to reducing the environmental impact of packaging, without jeopardizing the safety, quality or consumer acceptance of its products. It is Vroody’s objective to use a safe, most efficient and appropriate packaging materials available, while, at the same time, satisfying consumer requirements and expectations.

Vroody seeks packaging solutions that:

V. Disclaimer

The customer agrees and acknowledges that the use of the Website is at the sole risk of the customer and that Vroody disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality and fitness for any purposes are excluded to the fullest extent permitted by law.

Link to disclaimer Terms of service > Disclaimer.

VI. Contact us

Questions about the Delivery or Packaging Policy? Write us anytime at Hello@Vroody.com.